Terms & Conditions
TERMS OF SERVICE
unable to be bound by the terms, please do not view or use the program.
Please be aware that this arrangement provides clauses regulating the
settlement of conflicts between us. MEDIATION AND ARBITRATION ARE
THE FAIREST AND LEAST EXPENSIVE APPROACH FOR BOTH OUR
Business AND YOU, AND AS THIS TERMS OF SERVICE Offers A JURY
TRIAL WAIVER AND A CLASS ACTION WAIVER.
'You' and 'your' refer to you as a web customer who accesses, browses,
crawls, scrapes, or uses the service in some way. 'We', 'us' and 'our' are
referring to J2EW.
Text, photographs, pictures, audio, video, location data, and all other
means of data or contact are referred to as 'content.'
'Your Content' means Content that you send or distribute to, from, or in
association with the Service, such as deals, posts, reviews, feedback, and
information that your user profile publicly shows or displays.
'User Information' means content sent or distributed by users to, through, or
in conjunction with the Service.
'J2EW Content' means the content we produce and make accessible in
relation to the service.
2. Definition OF Operation
The method of ordering is simple.
1. Tell us all of your self and expectations for meals. Join our community
and Choose your preferred plan or order one time
2. In your first shipment, pick the particular meals you want to get or tell us
to select them for you this is done according to the plan selected.
3. Select your add on to your order. According to meal plan chosen you
might need to repeat your order weekly or it could be done for you if auto
pilot plan is chosen.
4. All of you're set!
The menu is set ahead of time and changes weekly . Delivery is done
every Sunday from 8 am until 9 pm. If you place your order before Tuesday
at 11:00PM, your meals will be shipped the following Sunday. If your order
after Tuesday 11:00PM, your order will be shipped one week from Sunday.
Once your order is packaged, and shipped you will get an email that
your meals are on the way. We promise it’s worth the wait!
MEMBERSHIP & CANCELATION OF SUBSCRIPTION
At any time, you can cancel your subscription. We may not need a contract
for the use of our service or a certain number of orders. Any processing or
delivery orders will not be affected by cancelling your subscription. For any
shipments that were completed or delivered before a cancellation was
processed or requested, we would not be able to grant refunds.
Shipping fee is C$ 18.89. It is FREE for orders for subscription for orders
over C$ 150.00
Upon delivery, please refrigerate (or freeze). When your package has left
our building, you will receive a monitoring text. Both packages include
sealed liners and ice packs to hold meals before they arrive at your door at
a comfortable temperature. So please help us minimize our footprint by
recycling the packaging and insulated lining, emptying the ice pack gel into
the garbage and recycling the disposable ice pack where you recycle
plastic bags. All delivery items are recyclable.
It is the customer's duty to ensure that at checkout the shipping address is
right to provide any further guidance or information prior to the shipment
leaving the J2EW facility. When a distribution error happens again and the
customer has not revised or changed their address, the customer continues
to be responsible for a missed delivery.
Our delivery plans. If you skip the a weekly meal with no selection before
cutoff deadline, you will be charged automatically for the weekly
subscription charges. Unless auto pilot plan is chosen where weekly meals
are chosen by our chiefs based on your meal preferences.
You will be asked to provide J2EW with your name, password, and other
information required during the verification process to authenticate your
identity and assist in the processing of your purchases on J2EW website.
Please read our Data Privacy Policies on how this data will be used.
Importantly, only your own, non-commercial usage is for your account. We
insist that you have full and correct details about yourself while making it.
You must not impersonate another user, build or use an account for
someone other than yourself, or include an email address other than your
own. You are responsible for ensuring the integrity of the password for your
account. You are also accountable for any actions that take place in
accordance with your account. You promise to inform us of any improper
use of your account immediately. We reserve the right, for any or no
reason, to close your account at any time.
For your purchases, you'll be paid. You accept that J2EW can automatically
authorize your credit card (or other authorized payment vehicle) to pay for
any charges incurred in your account while using the Service. You are
entirely responsible for all operations happening under your contract and
you consent to be personally liable for all costs incurred under your
account. Following the expiration of this Arrangement, your responsibility
for those charges shall continue. If you have a question on your credit card
statement about any fees paid by J2EW, please email us at
As each of our meals is specific and needs slightly different serving
instructions, please refer to the label on each individual meal and follow the
full taste and experience instructions! Our meals are served in a recyclable
plastic tray microwave-ONLY, BPA-free. DO NOT placed some food in the
oven without moving the contents to an oven-safe container first.
In our meals, we use only real, wholesome ingredients. All foods are
gluten-free, processed and all recipes come from people we meet and
trust. We take great pride and honesty in manufacturing our ingredients
and delivering a quality that only includes real foods you can remember. A
list of ingredients on the online menu as well as nutritional information* will
be included with each meal you choose each week. If you have any special
dietary requirements or allergies, please be careful of the listed ingredients.
As we prepare our meals in small batches, it is not possible to replace the
ingredients specified in any way. Thanks for your comprehension.
*The nutritional data presented is taken from the nutritional database of the
USDA. However, an unbiased laboratory has not confirmed our research.
ALLERGIES In FOOD
We make every attempt to recognize and list common allergens in every
meal with all ingredients. In order to understand and appreciate the
seriousness of food allergies, our manufacturing workers are well-trained.
In addition, a full list of ingredients is specifically labelled for each meal and
you can also find them on our website in the summary under each meal.
The J2EW Kitchen is not responsible for adverse reactions to food eaten or
to things with which one may come into touch when consuming our meals.
Please be mindful that our facility cook food and uses additives that could
include milk, eggs, tree nuts, tree nut oils, and shellfish in our products.
J2EW meals are cooked daily with well-sourced proteins and produce in
our kitchen. To deliver high-quality, well-balanced meals to your table, we
partner with a network of trusted suppliers. With halal grass-fed, grass-
finished, pastured beef , lambs and chicken , our meals are cooked. Both
chicken is hormone-free and antibiotic-free and only healthy fats are used.
In reusable, recyclable, BPA-free trays that are suitable for microwaves,
On arrival, the weekly delivery can be frozen or placed in the refrigerator
and eaten within 7 days. For special reheating instructions, please refer to
the specific meal. As a byproduct, frozen, thawed and cooked veg dishes
can contain water. It is possible to refreeze without cooking until the food is
thawed, but there may be a lack of consistency because of moisture lost
during thawing. You can refreeze the unused portion if previously cooked
food is thawed in the refrigerator.
RETURNS & REFUNDS
We have a pledge to 100 percent customer loyalty at J2EW . We love our
clients and, when an issue occur, we want to do everything in our power to
make it right. Please contact Customer Care if you have a problem with our
product. We do not consider returned meals due to the cooked quality of
our meals. If, owing to conditions or any unexpected situations, there is a
concern with your arrival, our team will operate as hard as practicable in
collaboration with our delivery partner to correct such problems.
Any effort will be taken to ensure that your order is filled adequately.
However, there will be occasions that a substitute would need to be made
due to the existence of our inventory. We would choose a comparable
option within your known dietary requirements in the event that a product is
We also deliver trustworthy goods from businesses we invest in for your
snacking enjoyment. For your dinners, these things are delivered.
3. CHANGES TO THE TERMS OF SERVICE
The terms can be changed from time to time. We will inform you when
changes are made by making the updated version available on this website
and will show at the top of this page the date when the last updates were
made. As revised versions will be binding on you, you can review these
clauses on a regular basis. When we publish new terminology, any such
alteration would be successful. You recognize and acknowledge that your
continuing subscription to or use of the Program implies your approval of
the changes following any posted change to the Terms.
4. USAGE GUIDELINES
We ask that you obey some simple rules that make all our customers have
a rewarding experience with J2EW.
A. You choose not to use the Service and will not assist, promote, or allow
Violating our rules on content;
Violate the rights of any third party, including any violation of trust,
copyright, trademark, patent, trade secret, moral right, privacy right,
advertising right or any other intellectual property or exclusive right of any
Threaten or facilitate bigotry or discrimination; threaten, stalk, hurt, or
Promoting, or otherwise using the Service for commercial purposes, an
undertaking or other commercial undertaking or event;
Send bulk emails, polls, or other mass communications, whether or not
commercial in nature; engage in spamming of keywords or otherwise try to
exploit the search results of the Service or the website of third parties;
Request personal information or send or distribute pornography from
Violate the rule that exists.
B. You therefore consent not to, and will not support, promote or cause
Violate the conditions;
Modify, modify, adapt, replicate, publish, convert, construct derivative works
or adaptations of, show, sell, exchange or manipulate in some way (other
than Your Material) the Service or Service Content, except as specifically
allowed by J2EW;
To browse, retrieve, scrub, or index any portion of the Service or any
Service Material by any robot, spider, Service search/retrieval programme,
or other automated system, procedure, or means;
Any part of the Operation reverse engineer;
Delete or change any notice of copyright, trademark or other exclusive
rights appearing on any section of the Service or on any content printed or
copied from the Service;
Record, process, or mine other users' data;
For the purposes of creating or populating searchable database items,
browse, retrieve or index some portion of the Service;
Reformat some part of the Service or frame it;
Take any action that, in our absolute discretion, imposes or can impose an
unfair or excessively high load on the technology infrastructure of J2EW or
otherwise put undue traffic demands on the Service;
Attempt to achieve unauthorized access by hacking, password mining or
some other means to the Site, to user accounts, operating systems or
networks linked to the Service;
Use the Service or other Service Material for the transmission of any
malicious computer viruses, worms, bugs, Trojan horses or other items;
Use any computer, programme or routine that interferes with the Service's
proper functioning or otherwise threatens to interfere with the Service's
Use the Service to breach the protection of any computer network, break
passwords, or encrypt security codes; interrupt or interfere with the security
of the Service or Service Content; or interfere with or otherwise damage the
Service or Service Content; or
Delete, bypass, uninstall, harm or otherwise interfere with any of the
Service's security-related features, features that prohibit or restrict the
usage or copying of Service Information, or features that limit the use of the
5. CONTENT GUIDELINES
A. Liability for Your Content
You bear all risks relating to Your Material, including the dependence of
others on its consistency, authenticity, or reliability, or any disclosure by you
of details that makes you personally identifiable in Your Content. You reflect
that you own or have the requisite permits, as defined herein, to use and
allow the use of Your Materials. You should not imply that J2EW sponsors
or endorses your material in any way.
B. Our right to use content of yours
Your content, including any input given on the service and products, could
be used by us. As such, you hereby irrevocably grant us worldwide, non-
exclusive, royalty-free, sublicensable, transferable privileges to use Your
Material for whatever reason and irrevocably waive and allow any
statements and declarations of moral rights or attributions with respect to
Your Content to be waived against J2EW and its users worldwide.
The opinion of J2EW is not generally expressed by user content. In our
own discretion and without warning to you, we reserve the right to delete,
view, edit, or reinstate user content from time to time.
Let us know about objectionable content, please. Please let us know at
firstname.lastname@example.org if you see anything that breaks our content
6. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
YOU, AND NOT J2EW, ARE SOLELY RESPONSIBLE FOR THE PROPER
AND SAFE PREPARATION, STORAGE, AND HEATING OF THE MEALS.
OTHER THAN AS EXPRESSLY SET FORTH IN SECTION 2 REGARDING
RETURNS AND REFUNDS: (I) WE MAKE NO WARRANTIES OR
REPRESENTATIONS ABOUT THE PLATFORM, THE SERVICE, THE
MEALS, THE CONTENT, THE TRADEMARKS, THE PRODUCTS ON THE
PLATFORM, AND ALL OF THE FOREGOING ARE PROVIDED ON AN "AS
IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY
KIND; (II) WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-
INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR
PARTICULAR PURPOSE AND ANY WARRANTIES ARISING FROM
COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF
TRADE; AND (III) YOU AGREE THAT YOU USE THE PLATFORM AND
THE SERVICE AT YOUR OWN RISK.
IN NO EVENT SHALL WE BE LIABLE FOR ANY INCIDENTAL AND
CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES
RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION)
RESULTING FROM YOUR PURCHASE OF THE MEALS OR YOUR USE
OR INABILITY TO USE THE PLATFORM OR THE SERVICE, WHETHER
BASED ON WARRANTY, CONTRACT, TORT (INCLUDING
NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR
LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY TO YOU. IN SUCH CASES, OUR LIABILITY SHALL BE LIMITED
TO THE GREATEST EXTENT PERMITTED BY LAW. IN ALL CASES, OUR
MAXIMUM LIABILITY TO YOU (AND ANYONE CLAIMING RIGHTS
THROUGH YOU) SHALL BE CAPPED AT THE MONIES PAID BY YOU TO
J2EW IN THE ONE (1) MONTH PERIOD PRECEDING THE DATE ON
WHICH YOUR CLAIM AROSE.
J2EW HAS MADE EVERY EFFORT TO DISPLAY THE MEALS, THE
PRODUCTS, COLORS, AND OTHER THINGS YOU SEE ON THE
PLATFORM AS ACCURATELY AS POSSIBLE. HOWEVER, THE FINAL
MEALS AND PRODUCTS DELIVERED MAY VARY FROM THE IMAGES
VIEWED ON THE PLATFORM DUE TO A NUMBER OF FACTORS THAT
ARE NOT WITHIN OUR CONTROL. ALTHOUGH WE WILL EXERCISE
COMMERCIALLY REASONABLE EFFORTS TO HELP ENSURE THAT
THE MEALS AND PRODUCTS CONFORM TO YOUR EXPECTATIONS,
VARIATIONS SOMETIMES OCCUR. ALL MEAL AND PRODUCT
PRICING, SPECIFICATIONS, AND OFFERINGS ARE SUBJECT TO
CHANGE WITHOUT NOTICE. THE PLATFORM MAY CONTAIN
INFORMATION ON MEALS, THE SERVICE, AND PRODUCTS THAT ARE
NOT AVAILABLE IN EVERY LOCATION. THE PLATFORM MAY CONTAIN
TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS OR
OMISSIONS. WE ARE NOT RESPONSIBLE FOR ANY SUCH
TYPOGRAPHICAL, TECHNICAL, OR PRICING ERRORS.
7. Third PARTIES
The Service can provide connections (each, a 'Third Party Service') to
other websites or applications. No third party provider is regulated or
endorsed by us. You accept that the provision or content of those third-
party providers is not our responsibility. Your use of facilities from third
parties is at your own risk.
You consent to indemnify, cover and hold harmless (collectively), including
charges, liabilities and legal expenses, J2EW its, branches, associates, all
associated entities, vendors, licensors and collaborators, and the officers,
directors, staff, agents and members of each of them, against any
allegation or demand rendered by any third party arising out of or relating to
9. COMPLIANCE WITH APPLICABLE LAWS
The service (and its servers) are both based and run in CANADA. We may
not make any statements as to whether the material can be copied,
accessed, or acceptable for use in CANADA. If you use a service or
material from outside CANADA you do so at your own risk. You are
primarily liable, whether within or outside CANADA, for maintaining
compliance with the rules of your individual jurisdiction.
10. TERMINATION OF THE AGREEMENT
A. Your Right To Terminate
By closing your account, discontinuing your use of the Service and
providing J2EW with a notice of termination by emailing us at
email@example.com, you may terminate the Terms at any time.
B. Our Right To Terminate
For any or no cause, and without warning or responsibility of any sort, we
can close your account, suspend your ability to use certain portions of the
Service, and/or bar you altogether from the Service. You could be blocked
from accessing your account, the Program, Your Content, Service Content,
or any other relevant information by any such action.
11. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER;
CHOICE OF LAW
Please read this section carefully ("Arbitration Agreement"). You commit to
Mutual Compulsory ARBITRATION AND A CLASS ACTION WAIVERER by
agreeing to certain Terms of Service.
Exclusive Conflict Settlement by Arbitration. Any dispute or allegation
arising out of, or referring to, this Agreement or the understanding, violation
or compliance of this Agreement shall be referred to arbitration in
ONTARIO , CANADA , in accordance with the commercial rules of the
CANADIAN Arbitration Association, in the manner agreed upon by the
parties in the interest or in default of that agreement. The arbitrator shall
rule on the obligations and obligations of you and us, if any, and shall not
consolidate the conflict with any other matter or be associated with any
other case or party. In an individual basis, the arbitrator has the same
power to grant relief as a judge in a court of law would have. The
arbitrator's award is definitive and binding upon us and you.
Jury Tribunal waiver. THE PARTIES HEREBY WAIVE All Civil AND
STATUTIONAL Privilege TO GO TO COURT AND HAVE A Hearing IN
FRONT OF A JUDGE OR A JURY, opting instead to settle all charges and
conflicts pursuant to this Arbitration Arrangement through arbitration.
Class or Consolidated Acts waiver. ALL Charges AND DISPUTES Under
THE Framework OF THIS ARBITRATION Arrangement MUST BE
ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS,
AND CLAIMS OF MORE THAN ONE CUSTOMER OR Consumer
CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY
Single CUSTOMER OR USER.
Notwithstanding any clause to the contrary in these words, we accept that if
J2EW makes any possible substantive amendment to this Arbitration
Arrangement in the future, it would un extend to any individual claim(s)
already made to J2EW by you.
Court on Small Lawsuits. Notwithstanding the above, in small claims court,
either you or J2EW can bring an individual suit.
Tribunals. The parties hereby agree to appeal to the personal jurisdiction of
the courts situated in ONTARIO , CANADA for the settlement of the case
in any situations where the above Arbitration Arrangement allows the
parties to litigate in court or should this Arbitration Agreement be found null
Law's preference. These Conditions shall be regulated by CANADIAN
statute, as well as any argument, cause of action or disagreement that may
exist between you and J2EW, inclusive of conflict of law clauses.
You accept that any cause of action arising out of or connected with meals
or services must be initiated by you within one (1) year after the cause of
action is obtained, otherwise the cause of action is continuously prohibited.
We reserve the right to, at our absolute discretion, alter, upgrade or
discontinue the Service for any reason or for no reason at any time, without
warning or responsibility.
Provide you with updates, whether via email, daily mail or messages via
the Service, about revisions to the Terms.
The Terms constitute the whole agreement between us and you on the use
of the Service and supersede any previous agreement between us and you
on the use of the Service in that respect. The parties agree that there is no
dependency on any interpretation made in these Words, but not expressly
Any failure to exercise or implement any right or provision of the Terms on
the part of J2EW does not constitute a waiver of such right or provision. No
denial of any further rights hereunder shall be considered to be the inability
of any party to exercise in any respect any right provided for herein.
Where any clause of the Terms is considered to be unenforceable or
invalid, that provision shall, to the least degree possible, be restricted or
removed in such a way that the Terms otherwise remain in full force and
effect and enforceable.
The Terms shall not be assignable, transferable or sublicensable by you,
except with the prior written permission of J2EW, but can be delegated or
transmitted without limitation by us. Any assignment attempted to be done
in excess of the terms and conditions shall be invalid.